1. Processing of personal data

In order to ensure compliance with the right of site users to the protection of personal data, we have implemented specific protection measures, taking into account Romanian legislation, as well as the requirements established by Regulation (EU) 2017/679 –  applicable throughout the European Union as of May 25, 2018 ("Regulation").

Personal data is any information by which you can be identified, in particular by an identifier such as a name, an identification number, location data, an online identifier or one or more elements related to your physical, physiological, genetic, mental, economic, cultural or social identity.

Our company takes all necessary measures to ensure compliance with your right. to the protection of personal data, and these conditions represent the notification established by art. 13 or 14 of the Regulation through which we explain why we collect your personal data, how we protect this data, as well as what your rights are. in connection with this data collection.

We encourage you to read the document carefully and to request any additional information or clarification you consider necessary regarding the content of this notice.

1) General considerations regarding your personal data

In accordance with Regulation (EU) 2017/679, Dr. Ștefanovici Dental Office will manage the personal data provided by Users in a secure manner and only for the specified purposes. Through the Terms and Conditions, Users are informed that the personal data they provide will be processed for the purpose of offering in optimal conditions by Dr. Ștefanovici Dental Office internet services, goods and services provision services, advertising, marketing and publicity services and statistical services.

Dr. Ștefanovici Dental Office performs the following processing operations: collection, registration, organization, storage, adaptation, modification, extraction, consultation, use and, in some cases, transmission to third parties, on the exclusive and regulated basis of a commercial contract that ensures data security and confidentiality, as well as compliance with user rights, of the personal data of the site Users in order to administer, maintain, improve and obtain information regarding the services it offers, as well as to prevent errors and information leaks through its own IT network, violations of the law or contractual terms.

The personal data to be collected may be used, including by automatically creating profiles (for those Users who have expressed their explicit consent) and to personalize to the greatest extent possible the services offered to Users through the site as well as for marketing purposes. The automatic creation of profiles will not target the data of minors, the personal data of their personal data will not be processed for this purpose.

Personal data will be provided by Users, at their own option, when creating a valid account on the site or subscribing to a service available on the site, in order to benefit from the services and products offered through it. When registering on the site, the User is requested to provide certain personal data, such as name and surname, gender, date of birth, e-mail address, telephone number, profession, habits/preferences/behavior, as well as other personal information.

The User is solely responsible for all data provided when creating the user account on the site. To confirm the data and account, the User will be notified at the e-mail address declared when creating the account. This confirmation e-mail has the role of stopping fraudulent actions by users who use other people`s e-mail addresses to create fictitious accounts. If you receive such a message, provided that you have not personally registered on the site, please send us an e-mail to the address contact@drstefanovici.ro.ro to delete the respective account within a maximum of 3 working days. The e-mail will contain, in pdf format, the current version of this Agreement.

The User profile form contains fields that can be edited in case in which it is desired to modify or complete the data provided when creating the account.

The User is not obliged to provide this data, as they are necessary i) for the record of the use of the site and ii) for the optimal provision of services through it, for the dissemination of promotional campaigns, for advertising purposes, for personalized marketing and advertising actions and for the User`s access to additional facilities. The User`s refusal to provide the requested data determines the non-participation in promotional actions organized through the website and the non-use of the facilities, additional services offered exclusively to Users with an account on this website.

The Websitecan also be used if the User decides not to create a profile by providing personal data, with the exceptions established within the Cookies Policy (integral part of this Agreement)

In accordance with Regulation (EU) 2017/679 and Law no. 677/2001, Users benefit from the right of access, intervention on data, the right not to be subject to an individual decision and the right to address the courts. At the same time, Users have the right to object to the processing of personal data concerning them and to request the deletion of data.

To exercise these rights, Users may make a written request in this regard, which they will send by e-mail to the address contact@drstefanovici.ro.ro with the specification "Request for personal data".

The Site undertakes to not send spam messages (commercial messages for which it does not have the prior explicit consent of the User) and to undertake all accessible technical means to ensure the security and confidentiality of user data.

The Site reserves the right to terminate, without prior notice, the accounts and access of members who violate the Terms and Conditions, who undertake activities proven to be fraudulent, slanderous or an attack on the security and confidentiality of information within the Site or the operating company. the site.

2) Personal data that we collect, the grounds for collection and the purposes of collection

As part of the online communication relationship established between the site and the user, we collect and process your data. having a personal nature, the collection and processing of these data being necessary to provide informative and promotional content to the user, following the voluntary completion of personal data by the user, within the site, by accessing one or more of the sections: account creation, account update, newsletter subscription, online questionnaire completion, online form completion, to obtain personalized information or commercial benefits, within the campaigns promoted on the site.

The grounds for collecting personal data on the site may be the following:

1. the data subject has given his/her consent to the processing of personal data for one or more specific purposes
2. the processing is necessary for the execution of a contract to which the data subject is a party or to take steps at the request of the data subject prior to the conclusion of a contract.
3. the processing is necessary for the fulfillment of a legal obligation that it is up to the operator.
4. the processing is necessary to protect the vital interests of the data subject or of another natural person
5. the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the operator.
6. the processing is necessary for the purposes of the legitimate interests pursued by the operator or by a third party, except where the interests or fundamental rights and freedoms of the data subject prevail, which require the protection of personal data, in particular where the data subject is a child.

In the lists below we present in detail which personal data are collected as well as the basis, purpose and duration of their collection.  Providing the data indicated below is not mandatory to view the Website, except for those concerning Cookies.

The indicated data are necessary only to provide specific services to the Users who transmit them.

Personal data that we collect: 

Last name, first name, email address, telephone number, geographical location data, mailing address, social media profile link

Grounds for collection of these data: 1), 6)

Purposes of collecting personal data: 

To provide access to content and answers to questions and requests sent by the user online, to send communications, offers and benefits consisting of access to services and products

Method and period of data collection: 

Within the secure database, until the user expresses an explicit desire for deletion or up to 10 years from the user`s last activity on the site. After the 10 years, the data will be anonymized electronic.

Personal data that we collect: 

Cookies, timestamps (date and time of access), site navigation history

The grounds for collecting this data: 

1), 6)

Purposes of collecting personal data: 

To monitor site traffic and access history, to establish content hierarchy and identify the most relevant content for the user.

Method and period of data collection:

Within the secure database, until the user expresses an explicit desire to delete it or up to 10 years from the user`s last activity on the site. After the 10 years, the data will be electronically anonymized.

3) How we store your personal data, location, retention period

We will store your personal data for a period that does not exceed the period necessary to fulfill the purposes for which the data are processed, and, in cases where we have a legal obligation to retain your personal data for a certain period of time, the retention period will be that provided by law. Depending on the specific situation, this period will vary, and can range from  1 day to 10 years.

For a good understanding of how we store your data, the location where it is stored. personal data will be kept and the exact period for which this data will be kept in our records or systems, please refer to the table above.

In order to guarantee the user`s right to be protected with regard to the processing of personal data, we implement, for certain categories of data that are sensitive or that are likely to affect rights in a significant manner, special technical and organizational measures to protect these categories of personal data.

4) User`s rights regarding personal dataand exercise them

In order to protect to the highest possible standard The user has a series of rights regulated by law, which we briefly present below, asking you for any additional details not to hesitate to contact the person responsible for the protection of personal data within our Company, using the following contact details: contact@drstefanovici.ro.ro, Jud. caraş-severin, mun. reşiţa, str. rarău, nr.4, bl.4, sc.a, et.parter, ap.2 , telephone 0355 411 424.

• • Right of access

The user has the right to obtain access to his personal data that we process, as well as the right to obtain copies of them. Upon the user`s request, the first such copy will be provided to you by us free of charge, and any additional copies you request may be subject to a fee corresponding to the effort required to extract and format them for transmission. The copy of personal data may be provided to you either in electronic or physical format, depending on your request and the nature of the data requested. To request information about the personal data existing on the site, as well as to request the partial or total deletion of such data, the request must be addressed to the e-mail address contact@drstefanovici.ro.ro or a letter must be sent by post or courier to the registered office of Dr. Stefanovici Dental Office.

The user also has the right to obtain any additional information relevant information (such as the reason for processing personal data, the categories of personal data we collect, information regarding the processing and disclosure of such data and any other such information).

• • Right to rectification

The user has the right to obtain the rectification of any inaccuracies concerning his/her personal data processed by us. He/she also has the right to obtain the completion of any personal data that is incomplete. Any user is encouraged to contact the site at contact@drstefanovici.ro.ro whenever he/she notices that there is an inaccuracy regarding his/her personal data or that his/her personal data processed by Dr. Ștefanovici Dental Office are incomplete.

• • Right to erasure

The user has the right to have their personal data erased. This right is not an absolute right, which means that the law establishes certain limitations regarding the exercise of this right ("the right to be forgotten").

• • Right to restriction of data processing

The user has the right to obtain restriction of the processing of his/her personal data that we collect and process, in particular if he/she contests the accuracy of the data, if the data processing is unlawful or if the processing of these data is no longer necessary, according to the law.

• • Right to object

The user has the right to object to the processing of data having personal data by us, in particular if the processing is carried out for marketing purposes or for reasons related to the particular situation in which he is, in which case his data must be anonymized as soon as possible after notifying the objection in the site`s database and their anonymization must be confirmed to the user.

• • Right to withdraw consent

For personal data processed on the basis of consent, the user has the right to withdraw consent at any time, as easily as he initially granted it. The withdrawal of consent will not, however, affect the lawfulness of the data processing that we carried out before the withdrawal of consent. The right to withdraw consent is not absolute, which means that there are cases in which data will not be deleted as a result of the withdrawal of consent (for example, if personal data is used for the site to comply with a legal obligation). The application of the withdrawal of consent applies from the moment of its registration and the operation of the withdrawal of consent will be carried out within a maximum of 3 working days from registration.

• • The right to file a complaint with the competent authority

The user has the right to file a complaint with the National Supervisory Authority for Personal Data Processing with reference to aspects regarding the processing of personal data by our Company.

• • The automated decision-making process, including the creation of profiles and the right to request that decisions based on automated data processing  or which significantly affects the way in which your personal data are processed by natural persons, not exclusively by computers

Personal data are collected and processed through an automated decision-making process in order to personalize information and commercial communications addressed to you. The automated decision-making process involving health data is based on your express consent.

Within these processes, your data are protected by special security measures such as data encryption and advanced security at the database server level.

You have the right to request a change in the way in which your personal data are automatically processed, requesting verification of the automated process through human intervention. For this purpose, please contact us at the email address contact@drstefanovici.ro.ro.

5) Exercise of rights

For the user to be able to exercise the rights specified above, to ask us any question regarding these rights or to ask us for clarification regarding any of the provisions of this information, please contact us at any time, using the contact information.

How to submit requests or complaints - contact person

To find out more information regarding personal data, regarding the way in which data is collected, processed and protected or to ask for any clarification regarding those mentioned in these Terms and Conditions, any user can contact at any time the person responsible for the protection of personal data within the company, by sending an email to contact@drstefanovici.ro.ro or by postal correspondence to Jud. caraş-severin, mun. reşiţa, str. rarău, nr.4, bl.4, sc.a, et.parter, ap.2 .

2. Force Majeure

Neither party shall be liable for failure to perform its contractual obligations if such failure is due to a force majeure event. Force majeure is an unforeseeable event, beyond the control of the parties and which cannot be avoided.